How to request deletion
Currently, you cannot delete your account directly inside the app. You must request this via our support team to ensure the correct data is wiped.
1. Find your Device Identifier:
◦ Open Delta.
◦ Go to Settings > Support.
◦ Scroll to the very bottom to find your Device Identifier (a long string of numbers/letters).
◦ Tap to copy it.
2. Contact Support:
◦ Tap Contact Support on that same screen.
◦ Send a message stating: "I wish to permanently delete my account. My Device Identifier is [Paste ID]."
If you use "Login with eToro"
If you log into Delta using your eToro credentials, please include your eToro email address in your deletion request.
• Note: Deleting your Delta account does not close your eToro investment account.
• To close your actual eToro brokerage account, you must do so via the eToro website settings.
Do you just want to start over?
If you simply want a fresh start but want to keep your PRO status and account active, you do not need to delete your account. You can simply delete your portfolio instead.
• Tap the Portfolio Switcher (top center of the Portfolio screen).
• Tap Edit.
• Tap the Trash icon next to the portfolio you want to wipe.
⚠️ Warning: This action is irreversible. Once your account is deleted, your portfolios, transaction history, and settings are removed from our servers permanently. We cannot restore this data later, even if you have a recovery QR code.