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Troubleshooting
Troubleshooting

Is something not working right? Check this place.

Advait avatarNicolas avatarConway avatar
By Advait and 2 others3 authors21 articles

General


I get an error calculating advanced metrics when holdings go below zero
Why is my profit / portfolio balance different after the update?
I have a wrong or negative asset balance
I get an error when adding a transaction
My alerts/notifications don't seem to work
The price of a coin is different between my portfolio and the watchlist
My profit values are different between the portfolio history graph and the main screen
I can't find an exchange in Delta.
I can't find a coin/token in Delta
My currency changed to BTC & other crypto values, help!
The coin price does not match that on the exchange.

Back-ups, Syncing and Transfers


I get an error when scanning a QR code to sync, transfer or recover data.
Help! I lost my data
Error when syncing with desktop

Exchange Account Connections


My total portfolio balance does not match after adding an Exchange Connection!
Exchange Account Connection shows negative total portfolio worth.
Exchange connection is not syncing / shows an error.

Import CSV


Import Delta CSV shows an error.

Delta PRO


I purchased PRO but my app doesn't register the payment.
How do I unsubscribe from Apple's TestFlight update notification emails?
How do I unsubscribe from TestFlight?
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