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Troubleshooting
Troubleshooting
Is something not working right? Check this place.
21 articles in this collection
Written by
Nicolas,
Advait,
and
Conway
General
I get an error calculating advanced metrics when holdings go below zero
Error in calculating gains
Written by
Advait
Updated over a week ago
Why is my profit / portfolio balance different after the update?
Why are numbers different in Delta 4.0
Written by
Advait
Updated over a week ago
I have a wrong or negative asset balance
How to deal with a negative/incorrect asset balance
Written by
Advait
Updated over a week ago
I get an error when adding a transaction
I get an error when I add a transaction or 'undefined'
Written by
Advait
Updated over a week ago
My alerts/notifications don't seem to work
Check here if your personal set alerts are getting triggered but you're not getting a push notification.
Written by
Nicolas
Updated over a week ago
The price of a coin is different between my portfolio and the watchlist
Written by
Advait
Updated over a week ago
My profit values are different between the portfolio history graph and the main screen
Written by
Advait
Updated over a week ago
I can't find an exchange in Delta.
Missing an exchange? Check here.
Written by
Advait
Updated over a week ago
I can't find a coin/token in Delta
Written by
Advait
Updated over a week ago
My currency changed to BTC & other crypto values, help!
You accidentally tapped your portfolio worth, here's how to switch back.
Written by
Nicolas
Updated over a week ago
The coin price does not match that on the exchange.
Is the price wrong? Please check this article before contacting us.
Written by
Advait
Updated over a week ago
Back-ups, Syncing and Transfers
Help! I lost my data
This guide will help you try and recover your portfolio quickly
Written by
Conway
Updated over a week ago
I get an error when scanning a QR code to sync, transfer or recover data.
Written by
Advait
Updated over a week ago
Error when syncing with desktop
Sync didn't work or desktop does not show QR code anymore?
Written by
Advait
Updated over a week ago
Exchange Account Connections
My total portfolio balance does not match after adding an Exchange Connection!
Written by
Advait
Updated over a week ago
Exchange Account Connection shows negative total portfolio worth.
Written by
Advait
Updated over a week ago
Exchange connection is not syncing / shows an error.
Written by
Advait
Updated over a week ago
Import CSV
Import Delta CSV shows an error.
Check here to see the reason and how to fix it.
Written by
Advait
Updated over a week ago
Delta PRO
I purchased PRO but my app doesn't register the payment.
No worries! There's a quick fix.
Written by
Advait
Updated over a week ago
How do I unsubscribe from Apple's TestFlight update notification emails?
Written by
Advait
Updated over a week ago
How do I unsubscribe from TestFlight?
How do I stop beta testing?
Written by
Advait
Updated over a week ago