Troubleshooting

I have a wrong or negative coin balance.

Written by Advait
Updated over a week ago

I cannot add a transaction.

I get an error when I add a transaction or 'undefined'

Written by Advait
Updated over a week ago

My alerts/notifications don't seem to work

Check here if your personal set alerts are getting triggered but you're not getting a push notification.

Written by Nicolas
Updated over a week ago

The price of a coin is different between my portfolio and the watchlist

Written by Advait
Updated over a week ago

The coin price does not match that on the exchange.

Please check this article before you contact us.

Written by Advait
Updated over a week ago

My profit values are different between the portfolio history graph and the main screen

Written by Advait
Updated over a week ago

I can't add an alert for a price lower than the current price.

You can! Just enter a lower value than current price.

Written by Advait
Updated over a week ago

I can't find a coin / token in Delta.

Written by Advait
Updated over a week ago

I can't find an exchange in Delta.

Missing an exchange? Check here.

Written by Advait
Updated over a week ago

My currency changed to BTC & other crypto values, help!

You accidentally tapped your portfolio worth, here's how to switch back.

Written by Nicolas
Updated over a week ago

I get an error when scanning QR code to sync, transfer or recover data.

Written by Advait
Updated over a week ago

Error when syncing with desktop

Sync didn't work or desktop does not show QR code anymore?

Written by Advait
Updated this week

Exchange connection is not syncing / shows an error.

Written by Advait
Updated over a week ago

Total portfolio balance does not match after adding Exchange Account Connection.

Written by Advait
Updated over a week ago

Exchange Account Connection shows negative total portfolio worth.

Written by Advait
Updated over a week ago

Import Delta CSV shows an error.

Check here to see the reason and how to fix it.

Written by Advait
Updated over a week ago

I purchased PRO but my app doesn't register the payment.

No worries! There's a quick fix.

Written by Advait
Updated over a week ago

How do I unsubscribe from Apple's TestFlight update notification emails?

Written by Advait
Updated over a week ago

How do I unsubscribe from TestFlight?

How do I stop beta testing?

Written by Advait
Updated over a week ago