Troubleshooting

Is something not working right? Check this place.

20 articles in this collection
Written by Nicolas and Advait

General

I get an error calculating advanced metrics when holdings go below zero

Error in calculating gains

Written by Advait
Updated over a week ago

Why is my profit / portfolio balance different after the update?

Why are numbers different in Delta 4.0

Written by Advait
Updated over a week ago

I have a wrong or negative asset balance

How to deal with a negative/incorrect asset balance

Written by Advait
Updated over a week ago

I get an error when adding a transaction

I get an error when I add a transaction or 'undefined'

Written by Advait
Updated this week

My alerts/notifications don't seem to work

Check here if your personal set alerts are getting triggered but you're not getting a push notification.

Written by Nicolas
Updated this week

The price of a coin is different between my portfolio and the watchlist

Written by Advait
Updated over a week ago

My profit values are different between the portfolio history graph and the main screen

Written by Advait
Updated over a week ago

I can't find an exchange in Delta.

Missing an exchange? Check here.

Written by Advait
Updated over a week ago

I can't find a coin/token in Delta

Written by Advait
Updated over a week ago

My currency changed to BTC & other crypto values, help!

You accidentally tapped your portfolio worth, here's how to switch back.

Written by Nicolas
Updated over a week ago

The coin price does not match that on the exchange.

Is the price wrong? Please check this article before contacting us.

Written by Advait
Updated over a week ago

Back-ups, Syncing and Transfers

I get an error when scanning a QR code to sync, transfer or recover data.

Written by Advait
Updated over a week ago

Error when syncing with desktop

Sync didn't work or desktop does not show QR code anymore?

Written by Advait
Updated this week

Exchange Account Connections

My total portfolio balance does not match after adding an Exchange Connection!

Written by Advait
Updated this week

Exchange Account Connection shows negative total portfolio worth.

Written by Advait
Updated this week

Exchange connection is not syncing / shows an error.

Written by Advait
Updated this week

Import CSV

Import Delta CSV shows an error.

Check here to see the reason and how to fix it.

Written by Advait
Updated over a week ago

Delta PRO

I purchased PRO but my app doesn't register the payment.

No worries! There's a quick fix.

Written by Advait
Updated this week

How do I unsubscribe from Apple's TestFlight update notification emails?

Written by Advait
Updated over a week ago

How do I unsubscribe from TestFlight?

How do I stop beta testing?

Written by Advait
Updated over a week ago