Troubleshooting

I get an error calculating advanced metrics when holdings go below zero

Error in calculating gains

Written by Advait
Updated over a week ago

Why is my profit / portfolio balance different after the update?

Why are numbers different in Delta 4.0

Written by Advait
Updated over a week ago

I have a wrong or negative asset balance

How to deal with a negative/incorrect asset balance

Written by Advait
Updated over a week ago

I get an error when adding a transaction

I get an error when I add a transaction or 'undefined'

Written by Advait
Updated over a week ago

My alerts/notifications don't seem to work

Check here if your personal set alerts are getting triggered but you're not getting a push notification.

Written by Nicolas
Updated over a week ago

The price of a coin is different between my portfolio and the watchlist

Written by Advait
Updated over a week ago

My profit values are different between the portfolio history graph and the main screen

Written by Advait
Updated over a week ago

I can't find an exchange in Delta.

Missing an exchange? Check here.

Written by Advait
Updated over a week ago

I can't find a coin/token in Delta

Written by Advait
Updated over a week ago

My currency changed to BTC & other crypto values, help!

You accidentally tapped your portfolio worth, here's how to switch back.

Written by Nicolas
Updated over a week ago

The coin price does not match that on the exchange.

Is the price wrong? Please check this article before contacting us.

Written by Advait
Updated over a week ago

Help! I lost my data

This guide will help you try and recover your portfolio quickly

Written by Conway
Updated over a week ago

I get an error when scanning a QR code to sync, transfer or recover data.

Written by Advait
Updated over a week ago

Error when syncing with desktop

Sync didn't work or desktop does not show QR code anymore?

Written by Advait
Updated over a week ago

My total portfolio balance does not match after adding an Exchange Connection!

Written by Advait
Updated over a week ago

Exchange Account Connection shows negative total portfolio worth.

Written by Advait
Updated over a week ago

Exchange connection is not syncing / shows an error.

Written by Advait
Updated over a week ago

Import Delta CSV shows an error.

Check here to see the reason and how to fix it.

Written by Advait
Updated over a week ago

I purchased PRO but my app doesn't register the payment.

No worries! There's a quick fix.

Written by Advait
Updated over a week ago

How do I unsubscribe from Apple's TestFlight update notification emails?

Written by Advait
Updated over a week ago

How do I unsubscribe from TestFlight?

How do I stop beta testing?

Written by Advait
Updated over a week ago